BioStacking Experience ("Company," "we," "us," or "our") is a brand operated by Dalmik, LLC. We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy ("Policy").

This Policy describes how we collect, use, disclose, and safeguard your information when you access or use our websites, landing pages, membership portals, events, and related services (collectively, the "Platform"). By using the Platform, you agree to the collection and use of information in accordance with this Policy.

1. INFORMATION WE COLLECT

We collect information in the following ways:

a) Information You Provide Directly:
1. Name, email address, phone number, and mailing address
2. Account credentials and membership plan details
3. Wellness interests, survey responses, and communication preferences
4. Messages, comments, posts, and support requests

b) Information Collected Automatically:
1. IP address, browser type, device identifiers, and operating system
2. Pages visited, session duration, clicks, and navigation data
3. Cookies, pixels, and similar tracking technologies (see Section 6)

c) Information From Third Parties:
1. Payment processors (billing confirmation, payment status)
2. Email and SMS platforms (delivery and engagement metrics)
3. Analytics and marketing attribution providers
4. Event platform partners (attendance and registration data)

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
1. Create and manage user accounts and membership access
2. Deliver courses, events, replays, downloads, and community features
3. Process transactions and send receipts and confirmations
4. Send service and operational communications (non-marketing)
5. Send marketing and promotional messages where you have opted in
6. Improve platform performance, security, and user experience
7. Comply with legal obligations and protect our rights

3. SMS / TEXT MESSAGING
Opt-In: By providing your phone number and checking the SMS consent checkbox on our opt-in form, you agree to receive text messages from Dalmik, LLC d/b/a BioStacking Experience. Your consent is not a condition of purchase.

Types of Messages: Depending on your selections, you may receive:
1. Marketing messages: special offers, discounts, and service updates
2. Non-marketing messages: summit registration confirmations, session reminders, and account updates

Message Frequency: Message frequency may vary. Message and data rates may apply.

Opt-Out: You may opt out at any time by replying STOP to any text message. After opting out, you will receive a confirmation message and no further messages will be sent. To re-subscribe, sign up again through our opt-in form.

Help: For assistance, reply HELP or contact us at [email protected]

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share information only in the following circumstances:

Service Providers: We share information with vendors who help us operate the Platform (hosting, payment processing, email/SMS delivery, analytics, customer support). These vendors may access information only as needed to provide services.

Partners and Sponsors: We may share limited information with event partners or sponsors only where you have explicitly opted in, or where clearly disclosed at the time of collection. We will not share your information for independent third-party marketing without your consent.

Legal Requirements: We may disclose information if required by law, court order, or governmental request, or to protect the rights and safety of users and the Company.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies, web beacons, pixels, and similar technologies to authenticate users, remember preferences, analyze platform usage, and measure marketing performance.

You can control cookies through your browser settings. Blocking cookies may affect certain platform functionality.

6. DATA SECURITY
We use commercially reasonable safeguards to protect your information, including encryption in transit (SSL/TLS), access controls, and security monitoring. However, no method of transmission or storage is 100% secure. You use the Platform at your own risk and are responsible for maintaining the security of your account credentials.

7. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide the Platform, maintain business records, comply with legal obligations, and resolve disputes. Anonymized or aggregated data may be retained indefinitely.

8. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
1. Access, correct, or delete your personal information
2. Restrict or object to certain processing
3. Request data portability (where applicable)
4. Withdraw consent at any time (where processing is based on consent)

To submit a request, email us at [email protected] with your full name, the email address on your account, and the nature of your request. We may need to verify your identity.

9. CHILDREN’S PRIVACY
The Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us for deletion.

10. THIRD-PARTY LINKS
The Platform may contain links to third-party websites and services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

11. INTERNATIONAL USERS
If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We take reasonable measures to ensure appropriate protections consistent with this Policy.

12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last Updated" date. If changes materially affect your rights, we will provide notice as required by law. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

13. CONTACT US
If you have questions about this Policy or our privacy practices, please contact:

Dalmik, LLC d/b/a BioStacking Experience
Email: [email protected]
Website: https://biostacking.com